Publisher Description
Manage support contracts by expiry date and/or number of new Jobs. Many of our customers have told us they looked at helpdesk software which is more than 10 times our price - but, in their words, wasn't anything like as good. Other features:- Adapts to your organization structure. Save time:- Text macros save on typing - enter a short word/phrase and the system will automatically replace it with pre-defined text.. to show only the information you need, and you can define your own filters. Ideal for standard replies.g. Change format according to conditions you define (e. Target completion dates make it easy to understand. Effectively a reporting tool built-in. Track time/money spent.Easy to use helpdesk software, sensibly priced to suit all businesses. Easy to set up:- You don't need an expensive on-site visit from us to install Help Desk-99. Share data views with other members of your team. Two user licence included. Simple to use:- No extensive training is required. Rich User Interface:-Complete control over how data is presented (similar to MS Outlook), group records, change fonts/colors etc. Powerful HelpDesk Software:- Help Desk-99 will help you manage and control your helpdesk operation,...
Categories: HELP DESK, HELPDESK, HELP DESK SOFTWARE, HELPDESK SOFTWARE, HELP DESK SYSTEM, HELPDESK SYSTEM, CUSTOMER SUPPORT, PROBLEM RESOLUTION, CALL CENTER, CUSTOMER SERVICE, ISSUE TRACKING
System Requirements
25 MB Hard disk space, Javascript enabled browser
What's New
Bug fixes,new features
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